Crystal Lodge & Suites

Front Desk Agent (copy) - Whistler

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Active since 08-03-2018 Job category Hospitality / Tourism / Recreat...
Location Whistler Level Entry level / Graduate
Educational level GCSE / A-Level / Highscho... Employment type Permanent contract
Hours 30 - 40 Salary Hourly
The Crystal Lodge & Suites is currently looking for a full-time Front Desk Agent to join our Front Desk team. We are looking for an outgoing, customer service pro who is enthusiastic about Whistler and is a committed to delivering awesome Whistler experiences to each and every guest. 

** Work permit sponsorship is not available for this position
**Staff housing is not available at this time

Job Summary 
  • Assist guest with arrivals and departures
  • Handle guests’ questions and concerns
  • Respond to guest questions and take reservations over the phone
  • Offer referral for guest services, activities and requests
  • Handle and store luggage
  • Assist with group check-ins and check-out procedures
  • May need to assist with valet parking
  • Assist other departments as required

What qualities are we looking for?

  • Previous experience in customer service is an asset
  • Ability to use a variety of computer applications
  • Good knowledge of Whistler: services, activities and the local area
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Positive and outgoing attitude
  • Proven ability to work with a team
  • Excellent communication skills
  • Good organizational skills
  • Cash handling experience is an asset
  • Administrative skills
  • Time management skills
  • Ability to speak a second language is an asset
  • Shift work, must be available to work evenings, weekends and holidays 
  • Must be eligible to work in Canada
  • Must have the ability to stand for long periods of time, up to 8 hours. 


What's in it for you?

  • Competitive wage
  • Extended health benefits
  • Flexible schedule
  • Staff discounts and perks
  • Golf discounts at GolfBC courses
  • Fun and positive work environment
  • Conveniently located at the centre of Whistler Village
  • A dedicated and supportive management team
  • A fun team to work with, fantastic staff events and parties
More information
This listing is a part-time job

Job category Hospitality / Tourism / Recreation
Industry / Industries Hospitality / Recreation / Travel
Region Canada

Contact information

Name Deborah Pulleyblank