Crystal Lodge & Suites

Night Audit Supervisor (Full Time) - Whistler

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Active since 10-05-2018 Job category Hospitality / Tourism / Recreat...
Location Whistler Level -
Educational level GCSE / A-Level / Highscho... Employment type Permanent contract
Hours 30 - 40 Salary $19.00 per hours
Crystal Lodge & Suites is a Whistler hotel that truly provides every guest a unique and authentic Whistler experience.

While surrounded by gorgeous mountains and the wonderful outdoors, Crystal Lodge is the one hotel that is located in the heart of Whistler Village.

We are proudly independent and locally owned. We have an unbeatable location at the "centre of it all" in Whistler Village and we pride ourselves on giving the best experience to our guests, The Crystal Experience.

The Crystal Lodge & Suites is looking for a motivated, committed professional who believes in providing true customer service. We are hiring a full-time (70-hour fortnight), permanent Night Audit Supervisor.

***Staff housing is available for this position****

The successful candidate must be detail orientated with the ability to multi-task and work well independently. Preferred candidate will be familiar with Excel, guest services and eager to learn. Effective time management and organizational skills are a must, as is the ability to multi task effectively in complex situations while portraying a calm, assured and professional manner at all times. Computer skills are necessary.

Job Duties and Responsibilities

• Process the nightly audit and produce reports for department heads
• Assist guests with arrivals & departures
• Handle guests’ concerns
• Offer referral for services and handle requests
• Handle and store luggage
• Hire and train staff in job duties, safety procedures and company policies
• Co-ordinate, assign and review work of other staff members;
• Ensure smooth operation of computers and reservations system – organize maintenance and repairs with IT when needed;

Skills & Abilities

• Excellent communication skills
• Highly reliable
• Ability to stay motivated
• Proactive approach to the workplace
• Good organizational skill
• Previous experience in customer service is an asset
• Previous experience in night shifts is an asset
• Attention to detail and good with numbers
• Ability to use a variety of computer applications
• Cash handling experience is an asset
• Administrative sills
• Time management skills
• Ability to speak a second language is an asset
• Working knowledge of the facility, services and local area

What's in it for you?

• Competitive compensation package with bonuses
• Staff housing
• Extended health benefits
• Staff discounts and perks
• Golf discounts at GolfBC courses
• Fun and positive work environment
• Conveniently located at the centre of Whistler Village
• A dedicated and supportive management team
• A fun team to work with, fantastic staff events and parties

Language of work: English
Business address and location of work: 4154 Village Green, Whistler, BC, V0N 1B4
Wage rate: The successful applicant will earn $19.00 per hour during their probation period (first three
months of employment) increasing to $19.50 per hour thereafter. Annual wage and performance review will take place.

Please submit your resume and cover letter through our careers website ( 

More information
This listing is a full-time job

Job category Hospitality / Tourism / Recreation
Industry / Industries Hospitality / Recreation / Travel
Region Canada

Contact information

Name Samantha Keenan-Naf